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PRIVACY STATEMENT

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support [at] gnkapps [dot] com or mailing us at: GregnKemy LLC, 1950 W Corporate Way #31013, Anaheim, CA 92801 USA

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WEB HOST

Our store is hosted on secure hosting server. Your data is stored in the databases behind a safe firewall.

Payment:

We do not store your credit cards and all payments are handled through payment gateways.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Our website uses various cookies to provide our customers with a personal experience.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support [at] gnkapps [dot] com or by mail at GregnKemy.

[Re: Kimarah E.]

[GregnKemy LLC, 1950 W Corporate Way #31013, Anaheim, CA 92801 USA]

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TERMS OF SERVICE

Last updated: August 20, 2021

All the Website Standard Terms and Conditions mentioned on this page, shall govern the use of this website, the content within and the product we offer. These terms and conditions are applicable in full force and take control of how you can use this website and our product.

The terms “we”, “us”, “our”, “GnKapps” refers to us at GnKapps and the products we are offering you. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a product.

You must not use this website, if you have any objection to any of the Website Standard Terms and Conditions listed on this page.

WEBSITE REGISTRATION

By confirming to these terms and conditions, you accept that you will abide by the following eligibility terms. Moreover, in case if you are a part of a corporation, where the end-users as well as the employees and all the other members of the corporation who will be permitted to access the site and license the content and / or the product that is purchased should accept these terms and conditions.

Eligibility: You are eligible to enter into this agreement and:

  1. You were not prohibited by any law, judicial act or a competent authority to enter into an agreement.
  2. You are an adult, or you have gained adequate consent from your parents / legal guardians to enter into this agreement.
  3. You were not previously prohibited by GnKapps to enter into an agreement like this.
  4. You are not a resident of any prohibited state and you are not a member of any terror organization.
  5. If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.

Access: You cannot sell, rent, share or transfer your access to our website.

Acceptable Use: You shall use the product and services in its true form and refrain from any activity which may infringe, disrupt or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harass, stalk or threaten any other person or system. You shall not create any script, software, code or program which may impair, disrupt, diminish or add functionality to the services.

Verifying your Account: When registering for a product or service, GnKapps may ask you to verify your identification through various means. If you have registered with an email ID, GnKapps may send you a message to the same address that you’ve provided. This message may contain links or a list of information we’ll need to identify you as the sole owner of the email ID.

Securing Your Account: As a measure to keep our services and confidential information such as licenses, etc. safe, you are bound to secure your account with a strong password.

One Account Per Person: You are allowed to have only one account on our website. While each account is allowed to be used by a single user. If you are a part of an organization and own an account on behalf of it, you are allowed to grant access to a few employees. In this case, you will be held responsible for their behavior on our website.

Sharing an Account: You are strictly prohibited from sharing your account details with any third parties.

Abuse Notification: You are required to inform GnKapps immediately, in case you get adequate information that your account has been hacked or if you get an information about the unauthorized usage of your account.

WEBSITE SERVICES

The services provided by GnKapps as on this day are as mentioned below. GnKapps holds complete authority to add or deprecate any services according to its sole discretion without any prior notice.

Online Store: GnKapps shall allow you to purchase licenses through the online store. Any item shall be sold under a specific license and each item you purchase will be associated with unique license key.

Updates: GnKapps may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.

License Key: Every customer who purchases our product is provided with a license key that is required to unlock benefits such as automatic updates, support from our developers and extra resources for the product offered. This license key is a property of GnKapps. You are free to use it on your own website. You can also use it on websites of your customers if the website is made by you. However sharing the license key with any third party is not allowed.

Knowledge Base: GnKapps shall provide with certain manuals, articles and tutorials that will help you use the licensed product. Most of these are available free of cost, while GnKapps holds the authority to charge for some additional documents.

PAYMENTS

For all the services and products offered by GnKapps, you will have to pay the specified fees as published on the respective websites from time to time. The payment shall be made via different available payment modes and in any case where you purchase a subscription, the billing shall be made under a recurring subscription.

GnKapps may from time to time determine or update the pricing for particular products and services.

All GnKapps products are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date. This is applicable for all paid products, unless otherwise states; and the ones that come with a lifetime license which do not require renewals.

A recurring license will automatically renew at the end of the annual license term unless the purchaser cancels the subscription prior to the automatic renewal date.

Please note the following details of GnKapps license subscriptions:

  • Subscription renewals are automatically processed annually on the anniversary of the original purchase. The license renewal will continue and remain valid every year (1 year) unless the subscription is cancelled prior to the renewal date.
  • You may cancel your subscription at any time easily by contacting us. If you choose to cancel your subscription you will no longer receive updates and support for the product and service after your license expires.
  • Our product may come with a renewal discount that one can avail if the license is renewed within the renewal period. Post which, the renewal price will be the full plugin price as published at that particular time, exclusive of any discounts. GnKapps holds complete authority in managing the cost and discounts in such cases.
  • If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price (at that particular time) for the extension license. We cannot apply older pricing to your new renewal purchase.
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LICENSE OF OUR WORDPRESS PRODUCTS

All our plugins, themes and their source code available for download on this website are licensed under the GNU General Public License version 2.0 or later.

REFUND POLICY AND LICENSE CANCELLATIONS

We believe in all our products and stand by their quality and performance. However, things might not work in the same way for everyone. Therefore, if you come across an issue that cannot be resolved, or feel that our product isn’t working as expected, you can contact us for a refund within 15 days after your first purchase. We’ll be happy to refund the entire amount.

  • We will process your refund as soon as possible. In some cases, we might even offer to resolve an issue for you.
  • No refunds will be processed after 15 days post-purchase. If you are not happy, apply for a refund within 15 days after your first purchase.
  • Refund periods are based on the first purchase date. If you have purchased and requested a refund in the past, the 15 days are from the first purchase, not the repurchase date.
  • By requesting and receiving a refund, you relinquish all ownership of your license and agree to cease the use of the product immediately.
  • We reserve the rights to reject a refund request if deemed necessary.
  • You can submit a refund request by opening a support ticket.
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WARRANTY

Our products are provided to you as-is, and without any warranty for its quality. We shall never be liable for any damage or flaw in the product.

PRODUCT DELIVERY

After your payment has been processed successfully, you will receive an email with your order details and other purchase information. Your license key will be made available in your account area along with your downloads. You can download the product by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.

Should you not receive an email containing your information, you can take a look at the Account section on our store.

Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.

SUPPORT

We, at GnKapps stand by our products and believe that they are the best possible solutions we deliver. However, if you come across any issues or incompatibilities, you can open up a ticket at our support center and allow us to help you resolve your issue. Dedicated support is promised to only those who possess an active license. Free copies and expired licenses are not liable for free support. You will have to purchase a licensed copy or renew an expired license in order to be able to get help from our developers.

OWNERSHIP

All the content, images, videos, products used on this website including documentation are a property of GnKapps. Although you can refer to everything on this website, you cannot claim our content or products without a consent from us.

EMAIL COMMUNICATION

GnKapps may send you occasional emails to share some recent updates about our company and products. They’ll often contain information about recent updates, templates, freebies, promotions and more. You can opt out of our email newsletters anytime.

CHANGES TO THE SERVICE OR TERMS

GnKapps reserves the right at any time to (i) change any information, specifications, features or functions of the Site, Services or Software, including any Trial, (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any Trial, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, including any Trial, in each case with or without prior notice and without any liability to you or any third party. GnKapps will use its commercially reasonable efforts to notify you of changes to the Services and/or Products that, in GnKapps’s reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services and/or Products.

GnKapps may from time to time update or revise this Agreement. If GnKapps updates or revises this Agreement, GnKapps will notify you either by email to your most recently provided email address, by posting the updated or revised Terms of Service and End User License Agreement on the Site or by any other manner chosen by GnKapps in its commercially reasonable discretion. Your use of the Site, Services or Software following any such update or revision constitutes your agreement to be bound by and comply with this Agreement as updated or revised. You can view the most current Terms of Service and End User License Agreement on our website. It is your responsibility to review the Terms of Service and End User License Agreement periodically.

If you cancel your subscription within ten (10) days following such notice by GnKapps in accordance with the two preceding paragraphs, then GnKapps will refund you a pro-rated portion of any pre-paid Fees for the affected Services applicable to the cancelled portion of the pre-paid subscription term, if any.

GOVERNING LAW

These terms of service shall be exclusively governed by the laws of the state of Delaware, USA and any dispute arising from this agreement shall be exclusively brought to the courts of Delaware.

We are Greg and Kemy

The husband and wife
running GnKapps

Our Story

In late 2011, the desire for a self-employed lifestyle tempted Greg to pursue a freelance journey as a professional web designer and developer. In 2015 Greg married his best friend Kemy who has a solid background in customer care and marketing. Later on, the budding WordPress market prompted the couple to boldly quit their day job to launch their own design and development business: Greg as the technical lead and Kemy assuming the full-time role of Operations Director – encompassing support, marketing, and business development.

Flourishing Business But No Better Work-Life Balance

With a client-based service business model came struggles. Growth was coming from the wrong direction. The success of designing websites brought in so much work, that it started eating time away from our most important things in life, thus no longer fit with our lifestyle goals.  

Our Definition of Success

Obviously part of it is financial because a business needs to bring in enough income to allow you to take a step back and pursue a better lifestyle. However, it’s much more than that because the most important thing in life for us, is to be happy.

This means that a truly successful business must be structured and managed in a way that allows you to work when you want, but not all the time. The rest of the time, you need to be able to do other things that are important to you, such as spending time with family and friends.

A Crucial Turning Point

With over 10 years experience designing and developing WordPress websites, we have created unique plugins that solve specific problems for store owners.

We had worked with many plugins of varying quality and We were painfully aware how important – and how difficult – it is to find robust, well-coded plugins that are reliable and with features that effectively respond to website owners’ needs… 

The Decision

After some thought, the decision was made to focus on building and selling WordPress plugins.

Until 2020, we were a typical WordPress design and development agency, spending most of our time designing clients’ websites. In early 2021 we made the transition to develop and sell plugins.

A Solid Long-Term Decision

We’re not a high profile company. Since we sell such niche plugins, the vast majority of our customers have never heard of us before. However, We are confident that our new plugin business will be successful and grow over time!

We don’t give up working!

We can’t imagine going back to a traditional 9 to 5 job, with no choice over when or where to work,  however, We still work hard, and even work while on vacation to keep on top of plugin support! 

So for us achieving success isn’t giving up work completely – it’s having the freedom and flexibility to choose your work and not be a slave to it.